Terms of service

Terms of Service

Shoplyft by AltiqoShop

Last updated: 3 November 2026

1. Introduction

Welcome to Shoplyft, a retail brand operated by AltiqoShop, a Singapore-registered sole proprietorship (UEN: 53535093K).

These Terms of Service govern your use of our online store and purchases made through it. By placing an order, you agree to these terms, subject to your rights under applicable law.

2. Products and Information

We aim to provide accurate product descriptions, photographs, prices and availability information.

Product images may show illustrative settings or accessories not included in the purchase. Please refer to individual product listings for the items supplied.

If an error materially affects an order already placed, we will contact the customer to explain the available options.

3. Prices and Payments

Prices are displayed in Singapore dollars (SGD), unless otherwise stated.

Applicable taxes and delivery charges will be shown at checkout before payment.

Orders are subject to payment verification and product availability. We will not impose additional charges after an order is placed without the customer's agreement.

4. Orders and Availability

An order confirmation acknowledges receipt of an order but does not guarantee immediate dispatch.

Some products are fulfilled by third-party suppliers.

If an item becomes unavailable or cannot be supplied within a reasonable period, we will notify the customer and provide appropriate options, including cancellation and a refund.

5. Shipping and Delivery

Our initial delivery market is Singapore.

Products may be dispatched from overseas suppliers. Processing and shipping timelines depend on supplier availability and logistics arrangements.

Delivery estimates are not guaranteed arrival dates.

Please refer to our separate Shipping & Delivery Policy.

6. Returns, Refunds and Cancellations

Eligible unused products may be returned under our voluntary 7-calendar-day change-of-mind return policy, subject to its conditions.

Damaged, defective, incorrectly supplied or non-conforming goods will be handled according to applicable consumer protection law.

Nothing in these terms limits statutory consumer rights.

Please refer to our Returns & Refunds Policy.

7. Product Use and Safety

Customers should follow product instructions and safety guidance.

Vehicle accessories must be securely installed without obstructing the driver's view or interfering with vehicle controls.

Customers should verify device and vehicle compatibility before purchasing.

This section does not exclude rights or remedies available under Singapore law.

8. Website Use

Customers must not misuse our website, attempt unauthorized access, introduce malicious software or interfere with normal store operations.

We may reasonably restrict access where necessary to protect customers or store operations.

9. Personal Information

Personal information will be handled according to our Privacy Policy and applicable data protection law.

10. Liability

We will take reasonable care in providing accurate information, processing orders and addressing customer enquiries.

Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

11. Changes to These Terms

We may update these terms to reflect operational or legal changes.

Updated terms will be displayed on our website with a revised date. Changes will not retrospectively reduce rights arising from orders already accepted, except where permitted by applicable law.